List of errors

Table containing all possible error responses returned by our API.

The table below provides a complete reference for every standardized error that can be returned by our API endpoints. Each entry includes the error’s numeric code, its label (key) used in API responses, and a detailed description of the corresponding message.

Please, use this table as a guide for error handling, logging, and user feedback, ensuring consistent integration behavior and easier debugging.

CodeLabelDetail
0001server.errorInternal error
0002country.not.integratedIt's not possible to transact with this country yet.
0003not.foundNot found
0004required.fieldRequired field.
0005street.address.invalidThe informed street is invalid.
0006without.authorizationWithout authorization. The auth code is wrong.
0007user.not.foundBeeteller User not found.
0008unavailable.bankThe informed bank does not accept transfers in this format.
0009unavailable.balanceYour account has no balance.
0010unavailable.queryResource not available now. Try again in few seconds.
0011outside.operational.limitThis value is outside our operating limits.
0012zipcode.sizeThe zip code must have 8 numeric digits.
0013document.sizeThe CPF document must have 11 numeric digits.
0014document.number.sizeThe document must have 11 numeric digits.
0015document.invalidThe document informed must be a valid CPF or CNPJ.
0016document.bank.account.same.userThe bank account document must be the same as the user document informed.
0017document.pix.key.same.userThe Pix key owner must be the same as the user document informed.
0018document.bank.account.same.depositorThe bank account document must be the same as the depositor's document.
0019account.digit.number.sizeThe account digit must have one numeric digit.
0020account.number.invalid.typeThe account number must have only numeric digit.
0021brl.eur.possible.valuesThe only possible values are BRL and EUR
0022generic.possible.values.areThe only possible values are %s
0023generic.possible.values.isThe only possible values is %s
0024param.cannot.be.negativeThe 'param_name' parameter cannot be negative or zero
0025param.cannot.be.less.thanThe 'param_name' parameter cannot be less than %s
0026param.cannot.be.emptyThe 'param_name' parameter cannot be empty
0027param.max.valueThe max value of 'param_name' parameter is %s
0028param.max.lengthThe max length of 'param_name' parameter is %d characters
0029param.min.lengthThe min length of 'param_name' parameter is %d characters
0030generic.param.max.lengthThe max length is %d characters
0031generic.param.min.lengthThe min length is %d characters
0032param.required.lengthMust has %d characters
0033brl.possible.valueThe only possible value is BRL
0034invalid.currencyInvalid currency
0035invalid.currency.in.countryCurrency not allowed in the country
0036invalid.valueInvalid value.
0037invalid.max.min.valueValue is higher or lower than allowed max/min value
0038invalid.param.type.must.beInvalid type of parameter '%s'. Must be %s
0039forbidden.currencyUser does not have permission to use this currency
0040payment.type.possible.valuesThe only possible values are BANK_SLIP and TRANSFER
0041receipt.type.possible.valuesThe only possible values are RECEIPT, TED or PIX
0042receiver.without.bank.accountThis receiver does not have a registered bank account
0043generic.only.numbers.errorOnly numbers are acceptable
0044invalid.payment.typeInvalid payment type or not allowed in the country
0045payment.method.not.foundPayment method not found
0046duplicated.transactionDuplicated transaction
0047invalid.not.found.payerPayer not found or invalid.
0048invalid.expiration.dateInvalid expiration date.
0049invalid.date.formatInvalid date format. Current format: yyyy-mm-dd
0050invalid.date.format.expectedInvalid date format. Expected format: '%s'
0051invalid.birth.dateInvalid birth date
0052invalid.emailInvalid e-mail.
0053invalid.alpha.3.country.codeInvalid ALPHA-3 Country's code (ISO 3166-1)
0054invalid.aplha.2.country.codeInvalid ALPHA-2 Country's code
0055invalid.document.typeInvalid document type
0056invalid.document.numberInvalid document number
0057invalid.methodInvalid method
0058invalid.bank.accountInvalid bank account
0059invalid.bank.account.dataInvalid bank account type or number
0060invalid.bank.codeInvalid bank code
0061invalid.bank.branchInvalid bank branch
0062invalid.country.or.currencyInvalid country code or currency not acceptable in this country
0063invalid.value.negativeThe value must be higher than zero
0064segmentation.without.permissionYour segmentation does not have the required permission
0065generic.min.valueOrder's value didn't reach the min limit value
0066generic.max.valueOrder's value overflows the max limit value
0067generic.order.value.limit.errorOrder's value is under or over the limit
0068disabled.payment.methodAt the moment, this payment method is disabled
0069without.transactional.limitCustomer without transactional limit
0070invalid.url.contentInvalid URL content
0071generic.invalid.valueThe value must be a valid number and higher than zero
0072invalid.pix.keyInvalid Pix Key
0073invalid.phone.numberInvalid Phone number
0074pix.only.for.brlPix method is available only for BRL currency
0075key.and.bank.account.payout.errorPix key and bank account data cannot be informed simultaneously
0076problems.with.pix.keyPix Key with error or not found
0077invalid.card.numberInvalid card number
0078duplicated.card.numberDuplicated card number
0079invalid.order.stateInvalid order state
0080unauthorized.chargeUnauthorized charge
0081invalid.time.intervalInvalid time interval
0082forbidden.orders.for.companyIt's not possible to create orders for companies
0083forbidden.self.paymentIt's not possible to make self-payments
0084required.only.one.methodIt's necessary inform only one payment method
0085insufficient.transactional.limitCustomer with insufficient transactional limit
0086forbidden.order.value.updateThis order cannot has its value updated
0087require.order.value.updateIt's necessary update the order value
0088invalid.2fa.codeInvalid 2FA code
0089invalid.iso.datetime.formatInvalid datetime ISO-8601 format
0090invalid.pix.qr_codeInvalid Pix Qr Code
0091insufficient.daily.transactional.limitCustomer with insufficient daily transactional limit
0092insufficient.monthly.transactional.limitCustomer with insufficient monthly transactional limit
0093compliance.issuesCustomer is not able to create orders due to compliance issues
0094operational.limit.error.codebad.request.value.exceeds.operational.limit
0095invalid.account.numberInvalid account number
0096invalid.account.typeInvalid account type
0097invalid.quotation.stateInvalid quotation state
0098invalid.zip.codeThe informed zip code is invalid.
0099payment.type.possible.values.genericThe only possible values are BANK_SLIP, TRANSFER, PICPAY, PIX, TED, CASH, EFT and OPEN_FINANCE
0100bad.request.user.blockedUser is blocked by exceeded transaction limit and/or in risk analysis process. We need additional documentation (income tax + receipt) to increase or release the transaction limit.
0101bad.request.user.refusedUser was refused in the compliance & risk analysis process, unable to generate payment order.
0102bad.request.user.closedUser account is closed, unable to generate payment order.
0103bad.request.user.in.analysisThe user is in the process of analysis by the compliance and risk analysis team, it is not possible to generate the order until it is approved.